Pintmaster

16Jan/06342

Westgate Resorts – Is it a scam?

I recently reported about Silverleaf Resorts and was amazed at the response that I got to it. These guys are definitely scumbags. Googling for them brings up a epinions on the second link. What about Westgate Resorts? They are on the first floor of my building with an office on the second. When I leave work at around 6:30, they are getting started with their day. I can smell the fresh baking cookies as I leave for my car and all the lower middle income people streaming in for some free food, and dreams of sitting by the pool sipping a margarita. Is this a scam? Westgate Resorts is the third largest timeshare company in the U.S. Can a company grow to this size playing it fair. Do they use the same high-pressure sales tactics that timeshares are so well known for. Watch this space as I try and find the answers.

Filed under: Scams Leave a comment
  • Ready to get rid
    What happens with the owners if this Seigel guy files for chapter 11?
  • All things happen for a purpos
    Greetings to all on this website, My husband and I spend our 1 year anniversary in orlando last year Noveber. We made a mistake by purchasing a timeshare with WG. We signed the papers on the day before we had to leave. I don't remember who said it but yes they hide the contract in the most complicated part of the brief case they gave us. We made a stupid decision, but I know that God is going to work it out. Whoever investigate something before doing it is wise! I will be praying that all of us get out of it. I don't know how but I have faith. God bless each of you all and remember "All things work together for good to them that love the Lord"
    Peace
  • Jeff
    I am an owner of a timeshare that like many other people would like to get rid of. The unit I own is at Westgate Lakes. Does anyone know if there is a way I can sell my timeshare back to Westgate?

    I would give anything to get out of it. I have offered to a sales person double commission if they would take it or sell it off for me. They did not take it though.

    Thanks

    Jeff
  • omusomus
    Help! I'm trying to get rid of my time share with Westgate also. Have you gotten rid of yours? If so, how?
  • michelle
    westgate is a scam never believe anything they say to you and please don't sign anything they try to push on you the hold sale pitch is a hustle (I HATE WESTGATE NEVER NEVER BUY FROM THEM!)
  • Ron
    Is Westgate a scam? I wouldn't call them an all out scam. BUT deceptive selling practices abound. Masters of the promise that never happens. "If in isn't in writing it will never happen"! High pressure rude sales staff. Once you're an owner you're trapped and they know it cause even if you sell they lose nothing! (you are the only loser in Timeshare resales.) I own at westagate river ranch and my parents own at Westgate town center. When they were selling me my river ranch cabing I said up front if I can not have a fixed week fixed unit then I do NOT want it. Period. I was told they could not do that BUT they could sell me the unit flex week floating unit and put a stipulation in that said as long as I took my week 11 unit 6 every year then I could have it. I trusted them that this is what they were going to do. Funny word trust isn't it? Trust only works when it's "IN WRITING" then it really isn't trust now is it. Needless to say I have to fight for my week everytime I call to schedule and hear well we have nothing available at that time! OK this is what I was trying to avoid by insisting on Fixed weeks fixed unit. Now they also told me that there would be 30 units built within 2 years and by 5 years the whole project would be done. I have owned there for 3 years now and they have 8 units built. Now you know why it is so hard to get my week do to unavailabilty! Everything you want to do down there costs MONEY lots of it. Since there is nothing to do in the area if you go there you basically have to sit in your room and watch TV (or the bugs walk across your counter) or pay them their fee's for the amenities they have which by the way are free at other westgate resorts in orlando. but that's only becuase there is so much to do in that area you can tell them to cram it if they tried charging you. There have been so many things that have gone wrong with my purchase of Westgate river ranch that I can not even list them all here I don't have the time nor do I want to be agravated by thinking of them. I can say that Town Center in Kissimme is better but NOT MUCH. They insist you attend a maintenance meeting. (MANDATORY) WHY? so they can try to sell you the latest upgrade. They have no interest in your maintenance concerns. Funny that since River Ranch has nothing to upgrade you to and plenty of Maintenance problems they do not have the mandatory maintenance meeting there. They have up in Kissimmee had the same problem with the empty promises or if it isn't in writing it isn't you're not going to get it! Many empty promises abound at Westgate yes indeed BUT a total ripoff scam probably not depends on what you consider a scam. If I had it to take back I would. But I'm stuck don't you get stuck to. And keep in mind as bad as westgate is they are still one of the best. That's scary!! I would say if you absolutely want to buy a timeshare go to Westgate but be careful no what you are being told and GET IT IN WRITING!! And don't go to River Ranch unless you are just buying there to be able to trade somewhere else and even then you're chances of being able to trade for somewhere else are slim at best!
  • Deanna
    Yes, I agree. We went to Westgate lakes resorts in Orlando, the service was poor, the people were worst. They told us no meetings. Then when we got there it was a twenty minute meeting that lasted all day, for sales and paper work. the tactic was to work on the spouse they think would buy. After they were the most unprofessional people as a whole unit. Yes, we were told about events, that cost extra. The room service to the front desk, check in and out. The best personnel I met was at the Villas, yes we were at the lakes. However we did tell someone about them, they were told they would get Disney tickets, we don't know if they did but it was a refferal, which they make promises on the money you make from them. I had merchandise damaged which they kept, and it went from one day till two days, for which they suppose to investigate. I told my husband I don't trust them with my bag since they were the ones that damaged it in the first place. They said they would send the replacement check in the mail. Then it went to whatever their conclusion of the investigation is. He bent the Loius Vuittion bag up the wrong way, causing more damage I'm sure. We sent in documented complaints on the service. You call, they say in twenty minutes- which two- three-four hours later and still nothing. I pray they get the same as they give.
  • Rich
    we used to have a timeshare with these people which we sold on to an European company a couple of years ago. We have a legal certificate from this company stating that they are the owners of the timeshare. However we still keep on getting pestered by Westgates and a debt recovery company (Pinnacle) for the maintenance costs. This is despite both companies being sent copies of the transfer of deeds certificate and numerous letters stating that we are no longer owners and contact details of the new owners. Stay away from them!
  • Ramon
    I strongly recommend to the readers not to buy a timeshare in WestGate. They are professional thiefs.
    In the first place the way the catch you for the timeshare conference. They hide in the small letters that you will receive a timeshare offer. They said something about an offer without obligation to purchase.
    They said that it will be 2 hours but actually most of the time you will expend the whole day with them. Because we didn't want to be uncorteous we didn't scream !Stop, we don't want to buy, give us the tickets to the park please !!!.
    They push your wife, they try to obtaing the maximum information they can. They have different strategies. My favorite one is when they bring a supervisor that have the last minute offer and they tell you ... "Don't tell to anyone, we have an special offer to you that nobody can know because I can get in trouble.."
    They will do until the impossible to make you sign that document.
    They never tell you the real cost of monthly maintenance that you have to pay, if you make your calculations you will see that what annualy cost you the time share , plus the maintenance, plus the extras is way more that your average expense in a year. I haven't met any "Regular people" that is happy with a timeshare.
  • Today (17 Oct 2006) I received a telephone solicitation from a telemarketer calling on behalf of 'West Gate Resorts' of Las Vegas. The caller (RJ) claimed that they had received my phone number from their 'website' affiliate. He asked me to get a pen and paper ready to take down some information about a free resort getaway.

    I told him I had a pen and paper, and that I had a few questions. I asked him who he worked for and what his name was. He gave me the information. Then I started with "I don't know where you got my" He interrupted me, I said "I'm not done yet", I continued. "My phone number is on the 'Do Not Call' list" He interrupted, "this doesn't have anything to do with the 'Do Not Call' list", I said "I'm not done yet", I continued. "I want you to take my name..." He interrupted me with something, I'm not quite sure, some sort of name and address, I continued - I'm talking over the top of him "...and don't call..." He interrupted me again - talking over me, "Then don't put your name on the internet". I continued, "You're calling me in violation of..." at this point I realized that he had hung up.

    I reported this activity through a complaint form at the FTC's 'Do Not Call' web site.
  • Brenda
    Westgate is an absolute scam. Each story reminds me of my own .I agree with everything said above. Very frustrating and infuriating.What should one do to get rid of that time share? It is not easy to sell it either.
    Could someone let me know?
  • Jeremie
    Very shady and dishonest sales tactics. They tried just about everything to get me to sign. Presentation and tour take way longer than the 90 minutes that they advertise. If you decline purchase then they just keep lowering the price and getting more rude. Avoid purchasing anything at all costs, however, if you can stick to your guns, take the tour and get the 100 bucks, but don't pay the deposit to the person that hits you up for the tour. I didn't mind the a$$h0les trying to pitch to me for 2 hours in exchange for $100. If more people did this and took the money without signing for anything then they might be forced to change their tactics.
  • Dan
    We just visited the Westgate Resort group in Williamsburg, VA. My wife and I wish we had done more research on these high pressure sales people before our trip. They were selling new timeshares in Williamsburg.

    The 90 minute sales talk took us 3.5 hours. They were selling 2 bedroom units for around $20,000 to $25,000 each. Take number times the 52 owners (1 owner per week) and this small unit will cost a stagger $1.3 million and then each owner has to pay yearly maintenance fees around $500 each x 52 owners and you have $26,000 per year in maintenance fees. Unreal!!

    Our first saleperson was very courteous and when he understood that we weren't buying, then in comes the "big man". He has, of course, a new offer that will only be available for the day. Somehow, he's got timeshare that someone has put $9000 of equity into it and they need to sell it. What a deal?? The seller's loss could be my gain. All I have to do is sign the necessary forms. We didn't buy this tactic at all. Same scam they pull on everyone.

    Also, they never give you the paper work for all of their calculations that do during this sales meeting. My thought is because it's evidence that could be used against them. Some of the numbers just don't add up. But, since you don't have the paper work, how can you dispute the GREAT OFFER.

    When the "big man" can't make you buy, then in comes the "closer" for the game. She suppose to file out some final paper work from your visit. But, what she does is offer you a vacation package to one of the Westgate Resorts so that you can sample the benefits from being a Resort ownwer. From what we've read, they just send you to another high pressure selling room while you think you going on vacation.

    I'd stay away from these people.
  • I own a annual floating week 2 bedroom deluxe in Westgate Flamingo Bay in Las Vegas, Nevada. I don't understand how naive you people are. I am very happy with my unit in las vegas and the people we dealt with were very courteous and professional. I have had no problem getting my unit 2 times this year and plan on going out again soon. Each time we went and took another friend or couple with us and each one of them purchased a unit while we were there. they are also very happy with this arrangement. The interval International is great if you want to travel the world and If you are smart you would purchase a unit that has a high demand and then you would be able to trade in the westgate family with no problem. We just like the system no points, no forced referrals, we have received 300 in commisions for referring our two friends this year which is going towards my maintenance fee. Everthing they said they did and there were no undisclosed things or hidden charges. i have researched getting a license to sell in nevada and it is very strictly contgrolled by the nevada real estate division and a person can only get a license to work at a specific broker. you can change only with permission from the state and can not work at a resort in sales until your license is in their possession. i am sure if you have problems and send a letter to mr. David Siegel he will gladly follow up personally on your request.
    There are plenty of resale companies to seel your unit with in the orlando area just google timeshare resales. You want to use one that sell s them in their office not on the internet. good luck
    marty
    questions feel free to call me
    585-669-2037
    New York State (EASTERN TIME)
  • omusomus
    marty,

    Would you like to buy my time share at westegate orlando for cheap? We have to down size due to health problems

    Lisa
  • Dan
    Martin Mark, glad it's working for you.

    Check this link for more information in Orlando, FL.

    http://www.orlando.bbb.org/codbrep.html?ID=1017...
  • Bob
    Westgate Resorts is owned by Central Florida Investments whose sole owner is David Siegel. Please read the article in the Orlando Weekly about David Siegel. He basically
    sold worthless land, but the buyers were convinced that it was valuable or would be in
    the future. Would you buy anything from him if you knew this. I certainly would not and I recommend others to do the same.
    http://www.orlandoweekly.com/features/story.asp...
  • Alan D.
    We bought a 2 bedroom in Orlando from the Westgate Preview Gallery here in Houston almost 3 years back and have been very happy with our purchase, We were invited and offered some gifts to attend the presentation however we were truly interested to buy, my friends own timeshare with different resorts so we have had some education and experience in timeshare beforehand, we really love to travel so this concept has been working out great for us, we like the fact that with the kitchen we save on meals, and other expenses, when we purchased they were eager to sell us but not at all rude? and obviously when we plan our trips we have always made our plans in advance so we can get the week we desire, and we pay a maintenance fee which also covers insurance utilities etc, and we have had good luck with the Getaway Vacations we get through Interval International also, but the key is planning in advance, reading the owner guides and understanding how the concept works because this is not for everyone.

    Regards,

    Alan D.
  • Dan
    Alan D., you must work those Westgate thugs. Your story is almost fantasy like.
  • Fanny
    I had this experience with westgate lake and spa. THey are real nice ppl, nice place, we attent the 90min presentation, since me and my Hubby are real good actor, we pretent we were interested and everything. we told the salesman we love to travel and had been to a lot other countries and we love to stay in resort every single time.

    Thing started to get heat up, the saleman keep telling me how good it is to own your own place, instand dumping $ in hotel. bababa~~ it goes on. finally we get to the bottom and asked him for the price of the timeshare, he told me it cost 30k for a 2 bedroom, Since we are homeowers and we know there are more comes to owning your own place, so we ask about the maintance and insurance and taxes etc~ everything will comes to $2000 a year just on maintance insurance etc alone.

    We laught about it~~ and the salesman walk away. mintues after he came back with his manager and she sneek out a paper showing us the price of the timeshare which is now turn out to be half less than 30k. she told me it is a special offer and pls do not tell anyone, still we turn her down, and she began to wonder if we have difficulty paying her the down payment or coming up with the money since we have to CLOSE at the sameday. she even offer to help us paying the closeing fee.

    My husband told them we are not ready to make this commitment, and he mention ( this is an awesome deal but bottom line, we are not ready and we are not buying). I guess the manger get the message and she walked away. the salesman still try his best to dig the pot of gold in us.
    well I look at my watch and told him it is more than 3 hours and I think we should go. He get the message and leave us alone.

    Another guy come by giving us our free disney ticket but at the same time trying to sell the timeshare again in his last breath. He told me he is going to offer me another Exciting vacation with westgate at any location for $700 5 night stay at a 2 bedroom. He told me if ever we have decided to buy it in future the $700 will go towards the fee of purchasing the timeshare, We smile and reject his offer. Then we go upstair and claim our free ticker and spend the rest of the day.

    I guess not too bad to have 2 free ticket to disney, and $50 a nite offer staying in a 2 bedroom with whirpool for 5 night. I think this 3 hours torchure is worth IT.. hee hee
  • Patti.
    garbage. Timeshare is a product that you need to see the value in. If you are taking vacation use it if not don't use it. Everything a sales agent tells you can be in writing it is your own fault for not reading contracts properly.I wouldn't let a few apples ruin it for me.
  • OK, here's the deal. We have a website devoted to information on resales and rentals. As far as value in timeshare, there are definately ways to achieve this. First off, you do not have to buy from the developer or salespeople at all. There are a tremendous amount of people who did this and want to sell them for various reasons. Many are unhappy as some have mentioned above at sales tactics or a transaction that didn't deliver what they feel was agreed upon. The point is, you really can buy these at a fraction of the price for exactly the same ownership (same resort, same rooms, everything). You still have to do some research and make sure you are buying the right thing, but there are so many resources on the web for this including discussion boards. It can work out well to use and you can rent them if you can't use them, which can also work positively if it was bought for the right price.
  • Tom
    I actually work for Westgate (not in sales). I can totally sympathize with everyone who has had a bad experience. I've also worked in the sales and telemarketing end of it, and believe me, if it ain't in writing, you're not getting it! There are other little secrets the timeshare industry doesn't want you to know, and some are pretty darn scary! If you've had a good experience with Westgate, it is because you didn't "rock the boat". If you ever do anything out of the norm, you'll be disappointed. My advice if you own a timeshare is use the week and don't make variations, call the actual front desk of the resort you're going to ahead of time and verify your room, and, if things don't go your way, don't be diplomatic: Become extremely psychotic and throw the worst devil-in-hell tantrum you possibly can. You won't make any friends, but you'll get the room you want. (Hey, if you want a friend, get a dog!)
    BTW, that little "donation" to the Westgate Foundation you always end up making on your credit card, the front desk people and accounting are told to charge you every time you check out or make an exchange fee the $5 donation. If you complain, they will tell you they will take it off, and don't. If you insist on proof it was removed, they will show "proof", then recharge you after you leave. If you really want it off your card, you need to contact the accounting office of the Westgate you stayed at. THe reason it goes on your bill is so David Siegel can take total credit for the donation, since it is money you paid him, which he in turn rolls over into the Foundation.
    If you guys want me to expand on anything, I mean ANYTHING, don't hesitate to ask through this site
    Tom
  • Star
    Tom, a friend just fell victim to Westgate in Vegas a couple of days ago. Luckily it's the vacation package and not timeshare--is it true she has 10 days to cancel it? Please help--she is a wreck. Thanks.
  • Dan
    Star, having read several articles on web about these contracts, your friend has 10 days to get out. This information is normally in the fine print of the contract that she signed. However, she must notify Westgate with a written letter, the letter must be mailed to the proper adrdress as stated in the contract, and she should mail this letter "Certified Mail" with delivery confirmation. Good Luck
  • West Gate Help
    I work for WG resorts as well I would suggest not cancelling the package just pay for it and enjoy. In the end you still get a nice stay in the resort and like someone else on this forum stated "3 hours of torture is worth 5 day stay at 5 star resort" and it really is think about it. Like tom said dont rock the boat. It's all about understanding the concept (Which is actually my job helping the owners understand the concept) I wont talk bad about the company I work for even though we may have some crazy sales tactics, lol! I'm still here to help. Let me know what you own (Resort, week, fixed or float [If float what type of float Value or All] for the branson propertys its a little different but I can still help). You let me know and I'll let you know what you can and cannot do and the best thing of all...how much it will cost if anything at all. I can save you the headache of the phone conversation with someone thats going to tell you need to pay them $750 to do what you wanna do. I have to be honest though most of you have purchased into something that you cannot use, so reply back if you wanna know
  • Dan
    West Gate Help, "crazy sales tactics,lol"!! Your company's sales tactics intimidate people to point that they feel the only way out of the sales meeting is to buy. Having experienced the "lol" sales tactics first hand, these tactics are nothing to laugh about.

    Let me say this again, if your looking for a timeshare, stay away from the West Gate.
  • Jimmy
    Tom,Or Somebody answer me quick my ten days are almost up!
    I just purchased a timeshare in Gatlinberg I noticed that they charged me almost 2,000.00 for credit life insurance.
    I think they told us that they provided that coverage for us.That is a lot of money for a $14,900 policy.If I cancel the sale.will I get my down payment and other expenses back?
    I mean without sueing them.Thanks ,Jimmy
  • West Gate Help
    Jimmy,
    Obviously your ten days are up and in gatlinburg I believe its 8 days. Credit life is something that is not apart of your down payment, it's amoritized along with your mortgage. So in simple terms you pay off that $2,ooo over time along with your mortgage. You can cancel the credit life but you would not receive a refund for it, whatever you have paid in credit life will be applied towards your principle on the account. Cancelling credit life would only decrease your mortgage payments by a couple dollars a month, so it's really not worth cancelling because you never know what might happen. In case of death of anyone on the account the entire balance of the mortgage will be covered by the insurance. Alleviating the remaining family from any type of financial obligations pertaining to the property. If you have any questions on using your property feel free to ask.
  • Dan
    Jimmy,
    Sorry to hear to hear that you got tangled up with Westgate. Please keep us posted of your situation. What's happened so far?
  • jayne
    Would anybody know if you can hand back in your timeshare, if you dont want it anymore. We have had ours for over 10 yrs with Westgate and no that we can't sell it, so would just like to give it back. The problem we have is whereever we go uk or usa, and we are owners they still try to sell us another one. They do not seem to let us have a nice holiday. I do not want to spend allday trying to hand it back either, as we are going over there soon. Thanks if anyone can help.
  • Shir
    Hi,

    I also fell victim to the Westgate in Vegas and purchased the vacation package they offered me which turned to be a complete scam!!! however, on the contract it says that is't not subject to canecellation. Of course all the things that they promise me aren't in writing... I'm SO upset! be careful!!!!!!!
  • yongjohn
    Hi, I wonder if someone here can give us a little help. My wife and I purchased a timeshare in Orlando from Westgate last summer. We almost immediately felt regretful after we walked out of the salesman's office. We went back to Westgate the next day trying to cancel the contract. But they told us that we couldn't do it. Recently, I read it is by law that buyers have 10 days to cancel the contract. So, were we cheated by Westgate? Is there anything we can do now? I know we have two huge disadvantages: 1. it has been a year since then. 2. we don't have their words in writing... Any help will be really appreciated. Thanks in advance.
  • Deanna
    My husband and I visited Westgate Smoky Mtn. Resort the middle of March and we too fell for the high pressure of the deceptive salesperson. It was lucky that I learned the following day that even though some states do not offer a 10 day cancellation period for timeshares, credit card companies (at least Visa and MC) provide it. So having placed the downpayment on Visa, I was able to cancel that. I also knew that I had to send a letter (certified, return receipt requested) to the resort and request cancellaton. I did that the next day. Upon receipt, a resort representative did call and tried to talk us into a "every other year" thing, but we said "no way". I just got a letter a couple of days ago providing the cancellation confirmation and a credit to my credit card. Unfortunately, they deducted $30.00 ($15.00 apiece) for the "lovely" breakfast we enjoyed since it was a "benefit of ownership" we enjoyed. The breakfast is better at a Super 8 hotel. Beware of Westgate. They are scammers!
  • mc
    We just got snookered into the 90 minute "presentation" that lasted a total of 4-1/2 hours! When we said it wasn't financially feasible for us, they came on with the "special deal" and 1/2 ownership - every other year. Since we didn't have a big chunk of money to put down, they accepted what we could offer, then wrote up 3 credit slips to be charged to us for the next 3 successive months to cover the downpay. Then the first actual payment would begin 40 days after purchase date, so we'd end up with HUGE amounts to pay all at once!

    When we got away, after signing, I read all the fine print. I knew there was some kind of way to cancel the deal entirely, without penalty (according to state laws!) within a short time period. I found the paragraph I needed buried in the thick wad of documents they gave us, called CONTRACT FOR PURCHASE AND SALE. THE LAST TWO PARAGRAPHS ABOVE OUR SIGNATURES OUTLINE THE PROCEDURE TO CANCEL WITHOUT PENALTY!
    WITHIN 10 DAYS OF SIGNING THE DOCUMENT.

    The fine print below our signatures recommends sending your cancelation letter by Certified Mail, Return Receipt Requested. I mailed it today, just 2 days after our signing. ACCORDING TO THE INFO ON THE FORM, YOUR POSTMARK DATE IS CONSIDERED THE CANCELATION NOTIFICATION DATE.

    I made sure both my spouse and I signed the letter of notice of cancelation I drafted. Be sure to put your "member reference number" on the letter too. Attach a photocopy of your Contract For Purchase and Sale. Be sure to date your letter and your signatures too. We also cut up our "member cards" and enclosed them.

    I figure it's well worth the approximately $5 it cost to send certified and return receipt requested. This way I'll know when those *&%#!s receive it! I also asked that they process our cancellation and refund with the same speed and efficiency with which they made the sale. (Tongue-in-cheek reference to their overzealous forcefulness.)HAH!

    OH~ You must send your cancelation notification, NOT to the resort where you bought, but to the address shown in your sales contract, on the page I already mentioned. Mine says: Cancellation notice should be sent to "Westgate Lakes, LLC; 2801 Old Winter Garden Road, Ocoee FL 34761.
    Don't know if the same is true for other states or not.
    Will keep you posted as to how quickly we get a response.

    Hope you make your deadline!!!!!
  • Sonny
    MC, I just purchased a week after you and regret it totally. When they say you can cancel within seven days, does that include Saturday and Sunday?
  • MC
    Sorry to be so late in getting back to you Sonny! Yes, includes Sat & Sun. 10 calendar days from date of purchase/signing, and you must have your letter postmarked within that time. (They don't have to receive it with the 10 days, just be postmarked within it.)

    You don't say whether you purchased a unit in FL or another state. Laws may vary from state to state. Be sure to read your contract page carefully. There is fine print related to each line of your contract on the backof the page. That will tell you in more detail what you need to return...i.e. the owner's package in the "deluxe" binder with all their info in it: the "Exchange Catalogue, Offering Circular, Compact Disk and Video". They'll deduct $50 from your deposit if you don't return it. I could kick myself for not returing it at the Breakfast Buffet the next morning after we bought! Coulda saved $13 in shipping costs for the darn thing!

    Mailed our cancelation letter April 30th, certified, Return Reciept requested. Westgate received it May 3rd. We got our refund May 15th. We'd used our debit card, so was just deposited back to our bank account.

    In our letter of cancelation, we had requested that no sales person call us. Westgate think's they're slick! The "closing" guy, aka Notary Public DID call to ask why we had canceled the evening of May 14th. I told him it was "unaffordable, we came to our senses," and I didn't want to discuss it any more. I hung up before he could respond,, then fretted that he might delay our refund. But the next day the money was there! Of course Westgate had deducted $50 for the binder of catalogs, and $30 for the breakfast buffet. (Hey, Golden Corral has a better, cheaper breakfast buffet!!)

    I phoned to find out where to ship the binder, (same address as the cancelation letter, for those of you contemplating doing the same) and shipped it the next day. Used the new "U.S. Postal Service Signature Confirmation Receipt." Cheaper than Certified, Return Receipt Requested, and trackable by internet. It was delivered and signed for by Westgage on 5/15/07 at 10:07 a.m., so I anticipate getting the $50 refunded to our account soon.

    We received a letter from Westgate the day after I mailed the binder. It acknowledged the cancelation and gave us 30 days from the postmark (5/14/07) on their letter to return the binder for a refund of the $50.

    Hope this helps someone else!
  • MC
    Hello again,
    Just wanted to report back that we received our additional $50 refund for returning the binder to Westgate Resorts. This time, rather than direct deposit it back to the account connected with our debit card, they issued a check. We received it on Saturday, May 25th.
  • TM
    Do not visit the Westgate Lakes Resorts in Orlando, Florida. It is like a massive meat market. When you enter the registration area, you will see hundreds of people walking and talking fast. If you decide to go on the second floor, you can hear the loud sounds of scam artist coming from the room. As you exit the elevator you will be shocked to see a room full of salesman and their targets. The environment on the resort is not relaxing at all. Hundreds of people enter this resort daily to be verbally abused by the rude sales people. You can't even take a walk without almost getting ran over by sales people on golf carts taking people around for tours. The resort is very crowed and reminds me of a apartment complex that is based on your income. If you return to your room after a certain time you will be unable to find a parking space in the entire resort. I really hate to call this place a resort because it does not live up to the definition of a resort for me. Very low class. Don't waste your time and money.
  • ANNA
    DO NOT GO TO WESTGATE! I went to the westgate presentation, which was SUPPOSE TO BE 90 MINS, but was 3 hours! The salesman was so nice, AT FIRST. He kept talking and talking. He was telling my husband and I all the wonderful aspects of purchasing. He said he was going to give us a $4000 discount. We had to, under all circumstances, by THAT MIN. After the tour ended, finally, we refused his offer. After the refusal, he brought his supervisor to give us a "good deal'. We still refused. He became EXTREMELY rude and walked away. He sent us to a closer, who was going to give us our gift. Once the closer came, she too tried to persuade us with offers. We refused once again, for the third and final time. They tried so so hard to get us to buy it. My husband told them that before buying something thats worth 25,000 , he needs to do his homework about it. That seemed to piss off the sales man. We received a gift from them. We paid 35 dollars for a 4 day/3 night trip to Orlando for two people which included airfare and hotel accommodation. We have to send in a form along with a money order for $100 to receive free tickets. They say that the $100 is refundable after coming back from the vacation. My husband and I are planning on going next year. Should we send them the 100 dollars in the mail along with the form or is it a SCAM?
    PLEASE REPLY!!!!!!!
blog comments powered by Disqus